At Bookkeeping Plus, we are committed to assisting you with your concerns. We stand behind our work and expect clients to notify us of any errors discovered by either the taxpayer or taxing agencies.
Our services may incur a fee based on our assessment of the issue. Our fee structure is $175 per hour, prorated for any portion of an hour.
If the issue is found to be due to an error on our part, we will correct errors and omissions caused by us at no charge and will cover appropriate penalties and interest; however, we are not responsible for any taxes owed.
If you would like to handle the tax issue yourself, you can call the IRS toll-free telephone service at 1-800-829-1040 or the number on the notice you received.
If this is a long-term issue, the Taxpayer Advocate Service (TAS) may be able to help. TAS is an independent organization within the IRS that offers free help to resolve tax problems you have not been able to solve on your own. The contact information for the TAS Tennessee offices is listed below:
Taxpayer Advocate Service Office: Nashville, TN
801 Broadway, Stop 22, Room 481, Nashville, TN 37203
Phone: 615-250-5000 | Fax: 855-828-2719
Email: tas.tn.nashville@irs.gov
Taxpayer Advocate Service Office: Memphis, TN
5333 Getwell Rd., Stop 13, Memphis, TN 38118
Phone: 901-707-3900 | Fax: 855-828-2727
Email: tas.tn.memphis@irs.gov
You can also call TAS toll-free at 877-777-4778 or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to one of the addresses listed above.
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